To begin with the end in mind means to start with a clear understanding of your destination. It means to know where you're going so that you better understand where you are now and so that the steps you take are always in the right direction.

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Prepare your mind and heart before you prepare your speech . What we say may be less important than how we say it.

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Make small commitments and keep them. Be a light, not a judge. Be a model, not a critic. Be a part of the solution, not the problem.

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Trust is the glue of life. It's the most essential ingredient in effective communication. It's the foundational principle that holds all relationships.

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You can learn great things from your mistakes when you aren’t busy denying them.

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Be a light, not a judge, be a model not a critic. Little by little, your circle of influence will explode and you will avoid the emotional metastasizing cancers of complaining, criticizing, competing, comparing and cynicism, all which reflect victimization, all of which are the opposite of being proactive.

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See every problem as an opportunity to exercise creative energy.

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The challenge is not to manage time, but to manage ourselves.

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I am not a product of my circumstances. I am a product of my decisions.

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Most people do not listen with the intent to understand; they listen with the intent to reply.

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