When parents see their children's problems as opportunities to build the relationship instead of as negative, burdensome irritations, it totally changes the nature of parent-child interaction. Parents become more willing, even excited, about deeply understanding and helping their children. . . . This paradigm is powerful in business as well.

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Little kindness and courtesies are so important. In relationships, the little things are the big things.

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There are three constants in life... change, choice and principles.

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You don't see the world as it is, you see it according to who you are.

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We immediately become more effective when we decide to change ourselves rather than asking things to change for us.

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See every problem as an opportunity to exercise creative energy.

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I am not a product of my circumstances. I am a product of my decisions.

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Most people do not listen with the intent to understand; they listen with the intent to reply.

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The key is not to prioritize what's on your schedule, but to schedule your priorities.

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Where you are headed is more important than how fast you are going. Rather than always focusing on what's urgent, learn to focus on what is really important.

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