To begin with the end in mind means to start with a clear understanding of your destination. It means to know where you're going so that you better understand where you are now and so that the steps you take are always in the right direction.

---

Trust is the glue of life. It's the most essential ingredient in effective communication. It's the foundational principle that holds all relationships.

---

Prepare your mind and heart before you prepare your speech . What we say may be less important than how we say it.

---

The key is not to prioritize what's on your schedule, but to schedule your priorities.

---

Be a light, not a judge, be a model not a critic. Little by little, your circle of influence will explode and you will avoid the emotional metastasizing cancers of complaining, criticizing, competing, comparing and cynicism, all which reflect victimization, all of which are the opposite of being proactive.

---

Most of us spend too much time on what is urgent and not enough time on what is important.

---

Little kindness and courtesies are so important. In relationships, the little things are the big things.

---

To achieve goals you've never achieved before, you need to start doing things you've never done before.

---

There are three constants in life... change, choice and principles.

---

Most people do not listen with the intent to understand; they listen with the intent to reply.

---