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When parents see their children's problems as opportunities to build the relationship instead of as negative, burdensome irritations, it totally changes the nature of parent-child interaction. Parents become more willing, even excited, about deeply understanding and helping their children. . . . This paradigm is powerful in business as well.

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More Quotes by Stephen Covey
Little kindness and courtesies are so important. In relationships, the little things are the big things.
Make small commitments and keep them. Be a light, not a judge. Be a model, not a critic. Be a part of the solution, not the problem.
Trust is the glue of life. It's the most essential ingredient in effective communication. It's the foundational principle that holds all relationships.
Look at the word responsibility-"response-ability"-the ability to choose your response. Highly proactive people recognize that responsibility. They do not blame circumstances, conditions, or conditioning for their behavior. Their behavior is a product of their own conscious choice, based on values, rather than a product of their conditions, based on feeling.
Link yourself to your potential, not to your past.
The key is not to prioritize what's on your schedule, but to schedule your priorities.
I am not a product of my circumstances. I am a product of my decisions.
We immediately become more effective when we decide to change ourselves rather than asking things to change for us.
Most people do not listen with the intent to understand; they listen with the intent to reply.
Prepare your mind and heart before you prepare your speech . What we say may be less important than how we say it.